Privacy Policy

• Identity and contact details (name, date of birth, nationality, email, phone).
• Migration-related information (passport, visa history, qualifications, work history, family details, health and character information when required for a visa application).
• Payment information processed securely by our payment provider (Stripe).
• Technical data when you visit our website (IP address, device, browser, pages visited) and cookie preferences — see our Cookie Policy.

Directly from you (forms, consultations, email, phone, WhatsApp), from third parties you authorise (employers, education providers, sponsors), or automatically when you browse our website.

• To provide migration advice and lodge visa applications on your behalf.
• To communicate with you about your matter and our services.
• To issue invoices and process payments.
• To comply with our legal obligations under the Migration Act 1958 and the OMARA Code of Conduct.
• To improve our website and services.

We may disclose your personal information to: the Australian Department of Home Affairs, ImmiAccount and other government agencies as required for your application; our payment processor (Stripe); our hosting and email providers; and professional advisers (legal, accounting). We do not sell your personal information.

Some of our service providers may store data on servers located outside Australia (including the United States and the European Union). Where this occurs we take reasonable steps to ensure the recipient handles your information in line with the APPs.

We hold information in secure electronic systems with access controls and encryption in transit. We retain client files for the period required by the OMARA Code of Conduct (currently 7 years from the conclusion of the matter) and then destroy or de-identify them.

You have the right to:

• request access to the personal information we hold about you;
• request correction of inaccurate or out-of-date information;
• withdraw consent for marketing communications at any time;
• make a complaint about how we have handled your information.

If you are not satisfied with our response you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Privacy enquiries: info@aussiedreamsmigration.com
Phone: +61 401 229 866

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.